Services
Services
Claims Administration
- Comprehensive Claims Partner
- FNOL through Settlement and beyond
- Property & Casualty Claims Management Services
- Residential or Commercial Policies
- Coverage Verification
- Litigation Support
- Oversight and management of:
- Daily Claims
- CAT Management
- Daily and CAT Adjusting
- File Review and quality assurance
- Experienced File Examination Staff
- Reinspection
- Settlement and payment of claims (within authority)
- Check Processing
- Claims Correspondence and Mailing
- SIU and Anti-Fraud Program Management
- Subrogation and Salvage
- Regulatory Compliance Assistance
- Claims Department workflows development and implementation
- Claims Guidelines development
- Affiliated with Nomad Adjusting to provided superior field and office adjusting services
- Policy Depopulation Assumption Assistance
FNOL & Call Center
- 24/7
- Reporting capabilities to gauge Customer Service Metrics
- English/Spanish
- FNOL Call recording
- Catastrophe Claims and Daily Claims
- Customizable interview for specific cause of loss
- Triage of Claims by severity
- Adjuster Assignment
- Friendly and thorough CSR and Adjuster staff
- Soft-Transfer to preferred vendors (i.e. water mitigation specialists)
Catastrophe Management
- Catastrophe Planning and Preparation
- Catastrophe Modeling Assistance
- Dedicated Catastrophe Management
- Experienced File Examination Staff
- Catastrophe Operations Center
- 24/7 Call Center
- Fast Track Desk Adjusting
- IT systems designed for Catastrophe Management
- Catastrophe Claims Adjusting – Scalable Response
- Affiliated with Nomad Adjusting to provided Nationwide Adjuster Network